Theresa Martinez, Head of Customer Interface Innovation at Roche
Theresa leads a new group called Customer Interface Innovation at Pharma International in
Basel which was formed to reimagine (and disrupt) customer interface and engagement
with the goal of creating exceptional and meaningful customer experiences.
Prior to this, Theresa was General Manager at Roche Philippines for a little over four years.
In that time, she led and inspired several local and global teams to deliver more value for
our customers through operating model innovation including disruptive ways of working.
One her proudest moments is the signing into law of the Philippine Cancer Bill in early 2019.
During her long international career, Theresa held various leadership roles as LifeCycle
Leader for Taselisib and Perjeta at Genentech and prior to that a variety of roles with
increasing responsibility at Roche/Genentech. Theresa started her career in pharmaceuticals